Assistant Hotel Manager - Luxury Hospitality Leadership Role in Bali

Join a prestigious luxury hotel in the heart of Bali as an Assistant Hotel Manager and take the next step in your hospitality career. This is a unique opportunity to lead high-end operations in one of the world’s most sought-after tourist destinations, where exceptional service and guest satisfaction are paramount. The hotel is renowned for its impeccable standards and commitment to excellence, offering a dynamic and rewarding environment for professionals looking to make an impact.

As an Assistant Hotel Manager, you will be responsible for overseeing daily operations, ensuring seamless guest experiences, and driving the hotel’s success. Working closely with the General Manager, you will manage a team of dedicated staff, implement operational strategies, and ensure compliance with industry regulations. This role is perfect for those with a passion for luxury hospitality and a desire to work in a vibrant, fast-paced setting.

📋 Tanggung Jawab Pekerjaan

• Oversee daily hotel operations, including front office, housekeeping, food and beverage, and maintenance.
• Manage and mentor a team of 20-30 staff members, ensuring high levels of service and guest satisfaction.
• Implement and monitor operational policies and procedures to maintain high standards of service.
• Ensure compliance with health and safety regulations, as well as local and international hospitality standards.
• Collaborate with the General Manager to develop and execute strategic initiatives for the hotel.
• Monitor and analyze performance metrics to identify areas for improvement and drive operational efficiency.
• Coordinate with vendors and service providers to ensure timely delivery of services and supplies.
• Handle guest complaints and concerns, ensuring resolution in a timely and professional manner.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field.
• Minimum of 5 years of experience in a senior hotel management role, preferably in a luxury or high-end hotel.
• Proven track record of successfully managing hotel operations and teams.
• Strong leadership and communication skills, with the ability to inspire and motivate staff.
• Excellent problem-solving and decision-making skills, with the ability to work under pressure.
• Proficiency in English, both written and spoken.
• Familiarity with hotel management software such as PMS (Property Management System) and ERP systems.
• Knowledge of local regulations and industry standards in the hospitality sector.

🛠️ Keahlian

Lowongan Terkait